Dxdiag for Checking Computer Specs and Graphics Drivers

To open the DirectX Diagnostic Tool (dxdiag) in Windows 11, the quickest method is to use the Run command: press Win + R, type dxdiag, and hit Enter.

The most important items are “Windows 11 64” and at least 16 GB RAM. The example above has 32768 MB, which is equivalent to 32 GB, approximately twice the minimum.

Your PC might have only one Display tab or two Display tabs.  The example above has Display 1 and Display 2.  If Display 2 is present, select Display 2.  The most important metric is the Display Memory (VRAM) marked with #5 above.  In this example, the graphics card has 6 GB of VRAM (6002 MB – is roughly the equivalent of 6 GB).  We recommend 4 GB, but some computers may perform OK with less. 

Please export a summary using the link shown below, and attach the saved text file to this email so I can review it.

In the example below, dxdiag is issuing a warning about a problem with the Radeon RX 560 graphics driver.  Notice the Display Memory is 0 MB, which is causing the game software to crash at startup.